/* ============================================================
   意腾智能 Service Desk — 工单面板样式
   ============================================================ */

:root,
[data-theme="dark"] {
  --bg:#0a0a13; --bg2:#0f111d; --surface:rgba(255,255,255,.035);
  --surface-h:rgba(255,255,255,.07); --border:rgba(255,255,255,.07);
  --border-s:rgba(255,255,255,.13); --t:#f1f5f9; --t2:#cbd5e1; --t3:#94a3b8;
  --a1:#6366f1; --a2:#8b5cf6; --a3:#06b6d4; --g:#10b981; --r:12px; --rs:8px;
  --new:#f59e0b; --progress:#3b82f6; --done:#10b981;
}

[data-theme="light"] {
  --bg:#f8fafc; --bg2:#fff; --surface:rgba(0,0,0,.03);
  --surface-h:rgba(0,0,0,.06); --border:rgba(0,0,0,.07);
  --border-s:rgba(0,0,0,.12); --t:#0f172a; --t2:#334155; --t3:#64748b;
}

*,*::before,*::after{box-sizing:border-box;margin:0}
html{scroll-behavior:smooth;-webkit-font-smoothing:antialiased}
body{
  min-width:320px;color:var(--t);background:var(--bg);
  font-family:"Inter","SF Pro Text",-apple-system,BlinkMacSystemFont,"PingFang SC","Microsoft YaHei",sans-serif;
  font-size:15px;line-height:1.6;overflow-x:hidden;
  transition:background .3s,color .3s;
}
a{color:inherit;text-decoration:none}
img,svg{display:block}
button,input,select,textarea{font:inherit}

.hidden{display:none!important}

/* ---- Header ---- */
.svc-header{
  position:sticky;top:0;z-index:50;
  border-bottom:1px solid var(--border);
  background:var(--bg);backdrop-filter:blur(16px);
}
.svc-header-inner{
  display:flex;align-items:center;justify-content:space-between;
  max-width:1200px;height:60px;margin:0 auto;padding:0 24px;
}
.svc-logo{
  display:flex;align-items:center;gap:8px;font-weight:700;font-size:16px;
  transition:opacity .2s;
}
.svc-logo:hover{opacity:.8}
.svc-logo img{width:32px;height:32px}
.svc-logo small{
  font-size:11px;font-weight:600;color:var(--a1);
  padding:2px 8px;border:1px solid var(--a1);border-radius:99px;
}
.svc-header-right{display:flex;align-items:center;gap:12px}

.user-info{display:flex;align-items:center;gap:10px;font-size:14px;color:var(--t2)}
.user-avatar{
  width:34px;height:34px;border-radius:50%;
  background:linear-gradient(135deg,var(--a1),var(--a2));
  display:grid;place-items:center;color:#fff;font-weight:700;font-size:14px;
}
.btn-sm{
  padding:6px 16px;border:1px solid var(--border);border-radius:99px;
  font-size:13px;font-weight:600;color:var(--t2);background:transparent;cursor:pointer;
  transition:border-color .2s,color .2s,background .2s;
}
.btn-sm:hover{border-color:var(--a1);color:var(--a1);background:rgba(99,102,241,.06)}
.btn-sm.danger:hover{border-color:#ef4444;color:#ef4444;background:rgba(239,68,68,.06)}

/* ---- Main ---- */
.svc-main{max-width:1200px;margin:0 auto;padding:32px 24px 80px}

/* ---- Auth ---- */
.auth-section{display:grid;place-items:center;min-height:calc(100vh - 140px)}
.auth-card{width:100%;max-width:420px;padding:36px;border:1px solid var(--border);border-radius:var(--r);background:var(--bg2)}

.auth-tabs{display:flex;gap:4px;margin-bottom:28px;padding:4px;border:1px solid var(--border);border-radius:99px;background:var(--surface)}
.auth-tab{
  flex:1;padding:10px;border:0;border-radius:99px;
  font-size:14px;font-weight:600;color:var(--t3);background:transparent;cursor:pointer;
  transition:background .2s,color .2s;
}
.auth-tab.active{background:var(--a1);color:#fff}

.auth-form h2{font-size:24px;font-weight:800;margin-bottom:4px}
.auth-form>p{font-size:14px;color:var(--t3);margin-bottom:22px}
.auth-form label{display:grid;gap:6px;margin-bottom:14px}
.auth-form label>span{font-size:13px;font-weight:600;color:var(--t2)}
.auth-form input{
  width:100%;padding:12px 14px;border:1px solid var(--border);border-radius:var(--rs);
  background:var(--bg);color:var(--t);outline:none;
  transition:border-color .2s,box-shadow .2s;
}
.auth-form input:focus{border-color:var(--a1);box-shadow:0 0 0 3px rgba(99,102,241,.1)}

.auth-btn{
  width:100%;height:46px;margin-top:4px;border:0;border-radius:var(--rs);
  font-size:15px;font-weight:700;color:#fff;cursor:pointer;
  background:linear-gradient(135deg,var(--a1),var(--a2));
  transition:transform .15s,box-shadow .15s;
}
.auth-btn:hover{transform:translateY(-1px);box-shadow:0 8px 24px rgba(99,102,241,.3)}
.auth-msg{min-height:20px;margin-top:10px;font-size:13px;text-align:center;transition:color .2s}

/* ---- Dashboard ---- */
.dash-topbar{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:28px;flex-wrap:wrap}
.dash-stats{display:flex;gap:2px;padding:4px;border:1px solid var(--border);border-radius:var(--r);background:var(--surface)}
.dash-stat{text-align:center;padding:14px 28px;min-width:90px}
.dash-stat strong{display:block;font-size:28px;font-weight:800}
.dash-stat span{font-size:12px;color:var(--t3)}
.c-new{color:var(--new)}.c-progress{color:var(--progress)}.c-done{color:var(--done)}

.dash-actions select{
  height:40px;padding:0 14px;border:1px solid var(--border);border-radius:var(--rs);
  background:var(--surface);color:var(--t);font-size:14px;cursor:pointer;
}

/* ---- Ticket List ---- */
.ticket-list{display:grid;gap:12px}

.ticket-card{
  padding:22px 24px;border:1px solid var(--border);border-radius:var(--r);
  background:var(--bg2);transition:border-color .2s,box-shadow .2s;
}
.ticket-card:hover{border-color:var(--border-s);box-shadow:0 4px 20px rgba(0,0,0,.1)}

.ticket-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px;flex-wrap:wrap}
.ticket-head h3{font-size:16px;font-weight:700}
.ticket-meta{display:flex;align-items:center;gap:10px;flex-shrink:0}

.ticket-badge{
  padding:3px 12px;border-radius:99px;font-size:11px;font-weight:700;text-transform:uppercase;
}
.ticket-badge.new{background:rgba(245,158,11,.15);color:var(--new)}
.ticket-badge.progress{background:rgba(59,130,246,.15);color:var(--progress)}
.ticket-badge.done{background:rgba(16,185,129,.15);color:var(--done)}

.ticket-time{font-size:12px;color:var(--t3);white-space:nowrap}

.ticket-body{display:grid;gap:8px}
.ticket-row{display:flex;align-items:center;gap:8px;font-size:14px}
.ticket-row .label{display:inline-block;font-size:12px;font-weight:600;color:var(--t3);min-width:52px;text-transform:none;letter-spacing:0;border:0;background:0;padding:0;margin:0}
.ticket-row .val{color:var(--t2)}
.ticket-msg{margin-top:6px;padding:10px 14px;border-radius:var(--rs);background:var(--surface);font-size:14px;color:var(--t2);line-height:1.6}

.ticket-actions{display:flex;gap:8px;margin-top:14px;padding-top:14px;border-top:1px solid var(--border)}
.ticket-actions select{
  height:34px;padding:0 12px;border:1px solid var(--border);border-radius:6px;
  background:var(--surface);color:var(--t);font-size:13px;cursor:pointer;
}
.ticket-actions select:focus{outline:none;border-color:var(--a1)}

.ticket-empty{
  display:grid;place-items:center;gap:8px;padding:64px 24px;
  border:1px dashed var(--border);border-radius:var(--r);text-align:center;color:var(--t3);
}

/* ---- Responsive ---- */
@media(max-width:768px){
  .svc-header-inner{padding:0 16px}
  .svc-logo small{display:none}
  .dash-stats{width:100%;overflow-x:auto}
  .dash-stat{padding:12px 18px;min-width:70px}
  .dash-stat strong{font-size:22px}
  .auth-card{padding:24px}
  .ticket-card{padding:16px}
}